Terms of Service
Last updated: September 13, 2026
Welcome to woofwoot! By using our food and parcel delivery platform in Daly City and across the San Francisco Bay Area, you agree to these Terms of Service. Please read them carefully.
1. Our Services
woofwoot connects customers with restaurants, merchants, and delivery partners to provide:
- Food Delivery: Order meals from partner restaurants.
- Parcel Delivery: Send packages with real-time tracking.
2. Account Registration
- You must be at least 18 years old to use our platform.
- You are responsible for maintaining the confidentiality of your account credentials.
- You agree to provide accurate and complete information.
3. Orders and Payments
- All orders are subject to availability and confirmation.
- Prices are displayed in your local currency and may change.
- Payment is processed securely through our payment partners.
- You authorize us to charge your selected payment method.
4. Delivery Terms
- Estimated delivery times are provided but not guaranteed.
- Delivery fees may apply and vary based on location.
- You must provide accurate delivery address and contact information.
- Riders will attempt to contact you for delivery coordination.
5. User Responsibilities
- You may not use our platform for illegal activities.
- You may not interfere with the operation of our services.
- You may not impersonate others or provide false information.
6. Refund and Cancellation Policy
- Cancellations may be subject to fees.
- Refunds are issued at our discretion for valid reasons.
- Please contact support for refund inquiries.
7. Intellectual Property
All content on our platform, including logos, trademarks, and text, is the property of woofwoot and protected by copyright laws. You may not use our content without permission.
8. Limitation of Liability
woofwoot is not liable for:
- Indirect or consequential damages.
- Loss of profits or data.
- Delays or failures beyond our reasonable control.
- Third-party services or actions.
9. Termination
We reserve the right to suspend or terminate accounts for violation of these terms or illegal activities.
10. Governing Law
These terms are governed by the laws of the State of California, United States. Any disputes shall be resolved in the courts of San Mateo County, California.
11. Changes to Terms
We may update these terms periodically. We will notify you of significant changes via email or platform notification.
12. Contact Us
If you have any questions about these Terms of Service, please contact us: