Privacy Policy
Last updated: September 13, 2026
At woofwoot, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our food and parcel delivery platform in Daly City and across the San Francisco Bay Area.
1. Information We Collect
We collect information to provide and improve our delivery services:
- Personal Information: Name, email address, phone number, delivery address, and payment details.
- Order Information: Order history, delivery preferences, and special instructions.
- Location Data: Real-time location data for delivery tracking and route optimization.
- Device Information: IP address, browser type, device model, and operating system.
2. How We Use Your Information
- Process and deliver your food and parcel orders.
- Provide real-time delivery tracking.
- Communicate order updates and promotional offers.
- Improve our platform and user experience.
- Prevent fraud and ensure security.
3. Data Sharing
We may share your information with:
- Restaurants and Merchants: To fulfill your orders.
- Delivery Partners: Riders assigned to your delivery.
- Payment Processors: To securely process transactions.
- Service Providers: For analytics, customer support, and platform maintenance.
We never sell your personal information to third parties.
4. Data Security
We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
- Access your personal data.
- Request correction or deletion of your data.
- Opt-out of marketing communications.
- Withdraw consent at any time.
To exercise these rights, contact us at info@woofwoot.com.
6. Cookies
We use cookies to improve your experience, remember preferences, and analyze usage. You can control cookie settings in your browser.
7. Children's Privacy
Our platform is not intended for children under 13. We do not knowingly collect information from children.
8. Changes to This Policy
We may update this policy periodically. We will notify you of any significant changes by posting the new policy on this page.
9. Contact Us
If you have questions about this Privacy Policy, please contact us: